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Terms of service
We (the team at Learning Design Alliance) are on a mission to empower learning designers, educators, and researchers by providing tools and services that enhance the quality and accessibility of learning experiences.
From analyzing educational content to generating resources and supporting collaborative design, our aim is to make the learning design process smoother, more effective, and more impactful. We hope you find our services as valuable and engaging as we do while developing them.
These Terms of Service ("Terms") describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out if you have any questions. If you do not agree to these Terms, please do not use our Services (defined below).If you are a user in countries located in the European Economic Area, Switzerland, or the United Kingdom (“European User”), some special terms apply to you as mentioned below.
Terms of Service
These Terms govern your access to and use of the software, applications, and other products and services we provide through our website (learningdesignalliance.org) and related platforms (“our “Services”).
Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by all the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the “Agreement”). You also agree that we may automatically change, update, or add to our Services as stated in the Terms, and the Agreement will apply to any changes.
Who We Are and What This Policy Covers
"You" means any individual or entity using our Services. If you use our Services on behalf of another person or entity, you represent and warrant that you’re authorized to accept the Agreement on that person’s or entity’s behalf. By using our Services, you’re accepting the Agreement on behalf of that person or entity, and if you, or that person or entity, violate the Agreement, you and that person or entity agree to be responsible to us.
"Learning Design Alliance" or "LDA" or "we" refers to Learning Design Alliance, the nonprofit organization providing the Services. Our mission is to support learning designers, educators, and researchers by providing effective tools and resources to enhance the learning design process.
Information We Collect
When using our Services requires an account, you agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates (like changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response.
We may limit your access to our Services until we’re able to verify your account information, like your email address.
When you create an account with Learning Design Alliance, we consider that to be an inquiry about our products and services, which means that we may also contact you to share more details about what we have to offer (i.e., marketing). Don’t worry — if you aren’t interested, you can opt out of the marketing communications, whether it’s an email, phone call, or text message.
You’re solely responsible and liable for all activity under your account. You’re also fully responsible for maintaining the security of your account (which includes keeping your password secure and maintaining secure backups of your data). We’re not liable for any acts or omissions by you, including any loss or damages of any kind incurred as a result of your acts or omissions. For example, if your use of our services leads to consequences such as disciplinary actions or termination of employment, these outcomes remain your responsibility.
Don’t share or misuse your access credentials. And notify us immediately of any unauthorized uses of your account, store, or website, or of any other breach of security. If we believe your account has been compromised, we may suspend or disable it at our discretion.
If you’d like to learn about how we handle the data you provide us, please see our Privacy Policy.
Information We Collect
Our Services are not directed to children under the age of 13 (or 16 in Europe). If you register as a user or otherwise use our Services, you represent that you’re at least 13 (or 16 in Europe). You may use our Services only if you can legally form a binding contract with us. In other words, if you’re under 18 years of age (or the legal age of majority where you live), you can only use our Services under the supervision of a parent or legal guardian who agrees to the Agreement. If we become aware that a child under 13 (or 16 in Europe) has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at contact@learningdesignalliance.org.
We have not reviewed all of the content posted to or made available through our Services by users or anyone else ("Content"). We’re not responsible for any use or effects of Content or third-party websites. You’re fully responsible for the Content available through your use of our Services, and any harm resulting from that Content. It’s your responsibility to ensure that your Content abides by applicable laws and by the Agreement. You represent and warrant that you have all rights, licenses, and permissions needed to provide input to our Services.
We don’t have any control over third-party websites. A link to or from one of our Services does not represent or imply that we endorse any third-party website. We don’t endorse any Content or represent that Content is accurate, useful, or not harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties.
We aren’t responsible for any harm resulting from anyone’s access, use, purchase, or downloading of Content, or for any harm resulting from third-party websites. You’re responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.
You are also responsible for ensuring that you have the necessary permissions to upload any copyrighted material (such as learning content, textbooks, assessments, education research, etc.) for analysis or to support in the generation of new content. Learning Design Alliance is not liable for any unauthorized use of copyrighted material through our Services.
Third-party websites, third-party services and third-party output are subject to their own terms, and we are not responsible for them. Please note that additional third-party terms and conditions may apply to Content you download, copy, purchase, or use.
Information We Collect
Information We Collect
To the extent permitted by law, or unless explicitly stated otherwise, all fees do not include applicable federal, state, local, or other governmental sales, value-added, goods and services, harmonized, or other taxes, fees, or charges ("Taxes"). You are responsible for paying all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we are obligated to pay or collect Taxes on the fees you have paid or will pay, you are responsible for those Taxes, and we may collect payment from you.
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Some of our Services are offered for a fee ("Paid Services"), such as subscriptions for advanced features or tools on our platform. By using a Paid Service, you agree to pay the specified fees. Depending on the Paid Service, fees may be one-time, recurring, revenue-based, or based on other usage metrics. For recurring fees (such as subscriptions), your subscription begins on your purchase date, and we will bill or charge you in the automatically-renewing interval (such as monthly or annually) you select, on a pre-pay basis until you cancel. Revenue-based fees are ongoing.
You must provide accurate and up-to-date payment information. By providing your payment information, you authorize us to store it until you request deletion. If your payment fails, we suspect fraud, or Paid Services are otherwise not paid for or paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services), we may immediately cancel or revoke your access to Paid Services without notice to you. You authorize us to charge any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we cannot charge your primary payment method.
Information We Collect
By enrolling in a subscription, you authorize us to automatically charge the then-applicable fees and Taxes for each subsequent subscription period until the subscription is canceled. If you received a discount, used a coupon code, or subscribed during a free trial or promotion, your subscription will automatically renew for the full price of the subscription at the end of the discount period. This means that unless you cancel a subscription, it will automatically renew and we will charge your payment method(s). You must cancel at least one month before the scheduled end date of any annual subscription and at least 24 hours before the end of any shorter subscription period. The date for the automatic renewal is based on the date of the original purchase and cannot be changed. If you have purchased access to multiple services, you may have multiple renewal dates. If we increase our fees, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
You can view your renewal date(s), cancel, or manage subscriptions in your settings or by contacting our support team.
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We may change our fees at any time in accordance with these Terms and requirements under applicable law. This means that we may change our fees going forward, start charging fees for Services that were previously free, or remove or update features or functionality that were previously included in the fees. If you do not agree with the changes, you must cancel your Paid Service.
Information We Collect
Payments are non-refundable, unless required by law. These terms do not override any mandatory local laws regarding your cancellation rights.
We may have a "no-show policy" for some Paid Services that require your participation. This means that if you do not show up for, do not participate in, or are late for a scheduled session, you will still be charged for the Paid Service and will not be entitled to a refund.
Information We Collect
Information We Collect
Information We Collect
You have the right to withdraw from the transaction within fourteen (14) days from the date of purchase without giving any reason, as long as your purchase was not of downloadable content or of a customized nature, and (i) the service has not been fully performed, or (ii) subject to other limitations as permitted by law. For digital content, you agree that any purchase of digital content will be made available to you immediately, and as a result, you waive any right of withdrawal for such content.
If you cancel this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your cancellation. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; you will not be charged for this repayment. If we have already begun our services during the withdrawal period, you will pay us a prorated amount corresponding to the services already provided up to the time you notify us of the exercise of the withdrawal right, compared to the total scope of the services provided for in the contract. If you cancel your contract with us, you will refrain from using the digital content or digital services or making them available to third parties.
Information We Collect
We love hearing from you and are always looking to improve our Services. When you share comments, ideas, or feedback with us, you agree that we’re free to use them without any restriction or compensation to you. Your feedback helps us enhance and evolve our offerings, and by submitting any feedback, you are granting Learning Design Alliance a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free license to use and exploit such feedback in any way.
Information We Collect
Our mission is to empower learning designers and educators to enhance learning experiences, and our Services are designed to support that mission by giving you powerful tools and resources. We encourage you to use these tools creatively, subject to a few requirements. In particular, you represent and warrant that your use of our Services:
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Information We Collect
Lazuli is a comprehensive platform that enables users to create, modify, and analyze learning content to better understand and improve educational outcomes. The platform provides a variety of tools for instructional design, content analysis, and resource generation. Users may upload content, such as learning materials, textbooks, and research documents, to gain insights, generate content, or assist with course design.
Your LDA Account: To use Lazuli, users must create an account with accurate and current information. Access to certain features may require a paid subscription.
License: By uploading or sharing content, users grant LDA a worldwide, royalty-free, non-exclusive, fully-paid license to use, reproduce, modify, sublicense and distribute the content solely to provide, maintain, and improve the platform’s functionality and features. This includes generating analyses, creating derivative works for educational use, or providing suggestions for improvement.
Content Ownership and Removal: Users retain ownership of their uploaded content. If content is deleted from Lazuli, we will make reasonable efforts to remove it from our servers. However, some cached or archived versions may persist temporarily.
Prohibited Uses: Users are prohibited from uploading content that infringes on the intellectual property rights of others, is intended to produce generated content that is substantially similar to a third party’s copyrighted work or is otherwise protected by third-party Intellectual Property Rights, unless users have sufficient rights in such work, contains personal information unless users comply with all data protection and privacy laws, contains harmful software (such as viruses or malware), or violates applicable laws and regulations. Violations may result in the suspension, throttling, limiting or termination of user accounts.
Information We Collect
The Resource Generation and Recommendations service enables users to upload learning materials and automatically generate supplementary educational content, such as assessments, lesson plans, images, video scripts, and more. This service provides both free and premium options.
License: Users retain ownership of the content they provide, and the content generated by the service as a result of the content uploaded by those user(s). User grants LDA a non-exclusive, worldwide, fully-paid, royalty free license to use, reproduce, distribute, modify, sublicense, create derivative works based on, publicly display, publicly perform the generated content for the term of this Agreement or for the duration that the generated content resides in LDA’s systems, whichever is later. The generated content may be used by LDA to enhance its tools, provide, maintain, develop, and improve LDA services, comply with applicable law, enforce our terms and policies, and keep our services safe but generated content will not be publicly shared without the user’s consent. Due to the nature of our Services and artificial intelligence generally, generated content may not be unique and other users may receive similar generated content from our Services. No ownership is implied and your ownership does not extend to other users’ generated content.
Accuracy of Generated Content: LDA uses AI to generate supplementary learning content. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in generated content that does not accurately reflect real people, places, or facts. Users should review and verify the generated content to ensure accuracy, appropriateness, and alignment with their educational needs. Users should not rely on generated content from our Services as a sole source of truth or factual information, or as a substitute for professional advice. Users must not use any generated content relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them. Services may provide incomplete, incorrect, or offensive generated content that does not represent LDA’s views. If generated content references any third party products or services, it doesn’t mean the third party endorses or is affiliated with LDA.
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Information We Collect
LDA offers services to generate personalized content tailored to individual learner personas or specific educational contexts. This includes generating learning materials, assessments, and resource recommendations specific to the needs of individual learners or classes.
Consent and Privacy: Users must ensure that any personal data shared or uploaded for generating personalized content is done in compliance with applicable data protection laws. LDA is not liable for unauthorized or improper use of personal data by users.
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LDA offers API access to facilitate integration with third-party learning management systems (LMSs), content management systems (CMSs), content authoring tools, and other educational tools. Users may utilize API services to streamline their workflow and enhance the reach of LDA's tools.
Third-Party Integration: Users integrating LDA services with third-party platforms must comply with all applicable terms of use and data privacy standards. LDA is not liable for third-party data breaches or misuse of integrated services.
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LDA's services include collaboration features that allow users to work together on projects, share insights, and contribute to collective educational efforts.
Shared Content: Users are responsible for ensuring that any content shared with others complies with copyright laws and does not contain harmful, offensive, or inappropriate material. Collaborators must agree to these terms before accessing shared content.
LDA offers a Retrieval-Augmented Generation (RAG) service that allows users to create personalized databases of educational content. This tool helps users gather relevant content for learning design projects, create knowledge graphs, and generate new insights.
Data Storage and Security: Users can upload various documents to be used in generating a RAG database. These documents, along with their processed versions, are stored securely. Users should ensure they have proper permissions for any third-party content uploaded for analysis or use within the RAG database.
Prohibited Uses: Users must comply with all relevant data protection regulations and should avoid uploading any sensitive or personal data without proper consent.
Information We Collect
The analytics tools offered by LDA provide valuable insights into learning content, learner progress, and instructional efficacy. Users can generate reports and analysis that can be used to enhance learning experiences and support educational decision-making.
Usage Data: LDA may collect usage data to improve services and offer relevant insights to users. Any usage data collected will be anonymized and aggregated unless otherwise specified.
Some of LDA's services may be used to develop materials that comply with educational standards, such as curriculum guidelines, learning objectives, and competency frameworks.
Accuracy and Compliance: Users are responsible for ensuring that any generated materials meet applicable educational standards. LDA provides tools to assist with alignment but does not guarantee compliance with all educational requirements.
Information We Collect
At Learning Design Alliance, we respect the intellectual property rights of others and expect our users to do the same. If you believe that any material available on our platform infringes on your copyright, you can notify us by submitting a copyright infringement notice. Upon receiving a valid and complete notice, we will investigate, remove the material if warranted, and make a good faith effort to contact the user who uploaded the content.
Information We Collect
To submit a copyright infringement notice, please email us at copyright@learningdesignalliance.com with the following information:
Information We Collect
Our platform may host content that users upload for educational purposes, commentary, or other uses that may qualify as fair use under copyright law. Before submitting a notice, please consider whether the material you wish to report may be protected by fair use. Misrepresenting claims of copyright infringement can make you liable for damages, including costs and attorney fees.
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Once we receive a complete and valid copyright infringement notice, we will:
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If you are a user whose content was removed due to a copyright infringement notice and you believe it was wrongly taken down, you may submit a counter-notice. Please include the following information in your counter-notice:
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We have a policy to terminate users and/or accounts that we consider to be repeat infringers. Notices that are successfully countered, rejected on fair use grounds, or deemed to be fraudulent are not counted against a user or account. Abuse of the copyright takedown process, such as knowingly submitting false claims, may result in suspension or termination of your account and liability for damages.
Information We Collect
The Agreement doesn’t transfer any Learning Design Alliance or third-party intellectual property to you, and all right, title, and interest in and to such property remains (as between Learning Design Alliance and you) solely with Learning Design Alliance. Learning Design Alliance, LDA, Lazuli, and all other trademarks, service marks, graphics, and logos used in connection with our websites or Services are trademarks or registered trademarks of Learning Design Alliance (or Learning Design Alliance’s licensors). Other trademarks, service marks, graphics, and logos used in connection with our Services may be the trademarks of other third parties. Using our Services doesn’t grant you any right or license to reproduce or otherwise use any Learning Design Alliance or third-party trademarks.
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While using the Services, you may enable, use, or purchase services, products, software, embeds, or applications (such as plugins, learning materials, or software tools) provided or manufactured by a third party ("Third-Party Services"). Certain Third-Party Services will indicate that they are sold or licensed by Learning Design Alliance with support provided by Learning Design Alliance.
If you use any Third-Party Services, you understand and agree that:
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We may modify the Terms from time to time, for example, to reflect changes to our Services (e.g., adding new features or benefits to our Services or retiring certain features of certain Services) or for legal, regulatory, or security reasons. If we do this, we’ll provide notice of the changes, such as by posting the amended Terms and updating the "Last Updated" date or, if the changes, in our sole discretion, are material, we may notify you through our Services or other communications. Any changes will apply on a going-forward basis, and, unless we say otherwise, the amended Terms will be effective immediately. By continuing to use our Services after we’ve notified you, you agree to be bound by the new Terms. You have the right to object to any changes at any time by ceasing your use of our Services and canceling any subscription you have.
Information We Collect
We may terminate your access to all or any part of our Services at any time, with or without cause or notice, effective immediately, including if we believe, in our sole discretion, that you have violated this Agreement, any service guidelines, or other applicable terms. We have the right (though not the obligation) to (i) reclaim your username or platform's URL due to prolonged inactivity, (ii) refuse or remove any content that, in our reasonable opinion, violates any part of this Agreement or any Learning Design Alliance policy, or is in any way harmful or objectionable, (iii) ask you to make adjustments, restrict the resources your platform uses, or terminate your access to the Services if we believe your platform's usage burdens our systems, or (iv) terminate or deny access to and use of any of our Services to any individual or entity for any reason. We will have no obligation to provide a refund of any fees previously paid.
You can stop using our Services at any time, or, if you use a Paid Service, you can cancel at any time, subject to the Fees, Payment, and Renewal section of these Terms.
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Our Services are provided "as is." Learning Design Alliance and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, to the maximum extent allowed by applicable law, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Learning Design Alliance, nor its suppliers and licensors, makes any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk. You accept and agree that any use of generated content from our Services is at your sole risk and you will not rely on generated content as a sole source of truth or factual information, or as a substitute for professional advice.
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Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of the state of Colorado, U.S.A., excluding its conflict of law provisions. The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in Denver County, Colorado, U.S.A. Nothing in this Agreement affects your rights as a consumer to rely on mandatory provisions in your country of residence.
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In no event will Learning Design Alliance, or its suppliers, partners, or licensors, be liable with respect to any subject matter of the Agreement under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, indirect, incidental, or consequential damages including damages for loss of profits, goodwill, use, or other losses, even if we have been advised of the possibility of such damages; (ii) the cost of procurement for substitute products or services; (iii) interruption of use or loss or corruption of data even if we have been advised of the possibility of such damages; or (iv) any amounts that exceed $50 or the fees paid by you to Learning Design Alliance under the Agreement during the twelve (12) month period prior to the cause of action, whichever is greater. Learning Design Alliance shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
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You agree to indemnify and hold harmless Learning Design Alliance, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees, arising out of or related to your use of our Services, including but not limited to your violation of the Agreement or any agreement with a provider of third-party services used in connection with the Services or applicable law, Content that you post, and any activities conducted through your or another user’s platform.
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You agree that our ability to provide our Services to you is subject to compliance with US sanctions that restrict or prohibit who or from where our Services can be accessed. By using the Services, you represent and warrant that you (i) are not located or residing in any country or territory subject to comprehensive US sanctions (currently including Cuba, Crimea, Iran, North Korea, and Syria); (ii) are not listed on any United States list of prohibited or restricted parties, or otherwise subject to US sanctions that would prohibit your access to or use of our Services; and (iii) shall not use or allow access by any of your customers or potential customers to the Services in any manner that may cause Learning Design Alliance to violate US export controls and sanctions. We reserve the right to restrict or block your access to the Services and/or to terminate the Agreement at any time without notice if we determine, at our sole discretion, that such access may cause a violation or create unacceptable risk to us under export controls or sanctions.
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At Learning Design Alliance, we are committed to supporting our users and organizational partners in complying with relevant data protection laws, including the GDPR. While we value privacy and data security for all our users, we understand that there are instances where a more formal agreement is required for data processing.
Instead of providing a default Data Processing Agreement (DPA) for all users, Learning Design Alliance offers the ability to generate a DPA on demand for any organization that requires it. This agreement is customized to fit the specific data protection needs of the requesting organization.
If your organization needs a DPA, please contact us at contact@learningdesignalliance.org to initiate the request. We will work with you to draft a DPA that meets the specific data processing requirements of your organization.
Most users, including individual educators or non-commercial users, typically do not require a DPA. However, organizations that use our Services to collect, process, or store data on individuals, such as learner information, may require a DPA to ensure compliance with applicable data protection regulations.
If you are unsure whether your organization needs a DPA, feel free to reach out to us, and we will help you assess your requirements.
The data you share with Learning Design Alliance about yourself is covered by our Privacy Policy, which outlines our commitments to handling your data securely and in compliance with applicable data protection laws. The DPA, when needed, provides additional contractual assurances beyond those found in our general Privacy Policy.
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These Terms were originally written in English (US). We may translate these terms into other languages, and in the event of a conflict between a translated version of these Terms and the English version, the English version will control.
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The Agreement (together with any other terms we provide that apply to any specific Service) constitutes the entire agreement between Learning Design Alliance and you concerning our Services. If any part of the Agreement is unlawful, void, or unenforceable, that part is severable from the Agreement, and does not affect the validity or enforceability of the rest of the Agreement. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
Learning Design Alliance may assign its rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.
Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
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Terms of service
We (the team at Learning Design Alliance) are on a mission to empower learning designers, educators, and researchers by providing tools and services that enhance the quality and accessibility of learning experiences.
From analyzing educational content to generating resources and supporting collaborative design, our aim is to make the learning design process smoother, more effective, and more impactful. We hope you find our services as valuable and engaging as we do while developing them.
These Terms of Service ("Terms") describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out if you have any questions. If you do not agree to these Terms, please do not use our Services (defined below).If you are a user in countries located in the European Economic Area, Switzerland, or the United Kingdom (“European User”), some special terms apply to you as mentioned below.
Terms of Service
These Terms govern your access to and use of the software, applications, and other products and services we provide through our website (learningdesignalliance.org) and related platforms (“our “Services”).
Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by all the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the “Agreement”). You also agree that we may automatically change, update, or add to our Services as stated in the Terms, and the Agreement will apply to any changes.
1. Who’s Who
"You" means any individual or entity using our Services. If you use our Services on behalf of another person or entity, you represent and warrant that you’re authorized to accept the Agreement on that person’s or entity’s behalf. By using our Services, you’re accepting the Agreement on behalf of that person or entity, and if you, or that person or entity, violate the Agreement, you and that person or entity agree to be responsible to us.
"Learning Design Alliance" or "LDA" or "we" refers to Learning Design Alliance, the nonprofit organization providing the Services. Our mission is to support learning designers, educators, and researchers by providing effective tools and resources to enhance the learning design process.
2. Your Account
When using our Services requires an account, you agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates (like changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response.
We may limit your access to our Services until we’re able to verify your account information, like your email address.
When you create an account with Learning Design Alliance, we consider that to be an inquiry about our products and services, which means that we may also contact you to share more details about what we have to offer (i.e., marketing). Don’t worry — if you aren’t interested, you can opt out of the marketing communications, whether it’s an email, phone call, or text message.
You’re solely responsible and liable for all activity under your account. You’re also fully responsible for maintaining the security of your account (which includes keeping your password secure and maintaining secure backups of your data). We’re not liable for any acts or omissions by you, including any loss or damages of any kind incurred as a result of your acts or omissions. For example, if your use of our services leads to consequences such as disciplinary actions or termination of employment, these outcomes remain your responsibility.
Don’t share or misuse your access credentials. And notify us immediately of any unauthorized uses of your account, store, or website, or of any other breach of security. If we believe your account has been compromised, we may suspend or disable it at our discretion.
If you’d like to learn about how we handle the data you provide us, please see our Privacy Policy.
3. Minimum Age Requirements
Our Services are not directed to children under the age of 13 (or 16 in Europe). If you register as a user or otherwise use our Services, you represent that you’re at least 13 (or 16 in Europe). You may use our Services only if you can legally form a binding contract with us. In other words, if you’re under 18 years of age (or the legal age of majority where you live), you can only use our Services under the supervision of a parent or legal guardian who agrees to the Agreement. If we become aware that a child under 13 (or 16 in Europe) has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at contact@learningdesignalliance.org.
4. Responsibility of Visitors and Users
We have not reviewed all of the content posted to or made available through our Services by users or anyone else ("Content"). We’re not responsible for any use or effects of Content or third-party websites. You’re fully responsible for the Content available through your use of our Services, and any harm resulting from that Content. It’s your responsibility to ensure that your Content abides by applicable laws and by the Agreement. You represent and warrant that you have all rights, licenses, and permissions needed to provide input to our Services.
We don’t have any control over third-party websites. A link to or from one of our Services does not represent or imply that we endorse any third-party website. We don’t endorse any Content or represent that Content is accurate, useful, or not harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties.
We aren’t responsible for any harm resulting from anyone’s access, use, purchase, or downloading of Content, or for any harm resulting from third-party websites. You’re responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.
You are also responsible for ensuring that you have the necessary permissions to upload any copyrighted material (such as learning content, textbooks, assessments, education research, etc.) for analysis or to support in the generation of new content. Learning Design Alliance is not liable for any unauthorized use of copyrighted material through our Services.
Third-party websites, third-party services and third-party output are subject to their own terms, and we are not responsible for them. Please note that additional third-party terms and conditions may apply to Content you download, copy, purchase, or use.
5. Fees, Payment, and Renewal
a. Fees for Learning Design Alliance Services
Some of our Services are offered for a fee ("Paid Services"), such as subscriptions for advanced features or tools on our platform. By using a Paid Service, you agree to pay the specified fees. Depending on the Paid Service, fees may be one-time, recurring, revenue-based, or based on other usage metrics. For recurring fees (such as subscriptions), your subscription begins on your purchase date, and we will bill or charge you in the automatically-renewing interval (such as monthly or annually) you select, on a pre-pay basis until you cancel. Revenue-based fees are ongoing.
Taxes.
To the extent permitted by law, or unless explicitly stated otherwise, all fees do not include applicable federal, state, local, or other governmental sales, value-added, goods and services, harmonized, or other taxes, fees, or charges ("Taxes"). You are responsible for paying all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we are obligated to pay or collect Taxes on the fees you have paid or will pay, you are responsible for those Taxes, and we may collect payment from you.
Payment.
You must provide accurate and up-to-date payment information. By providing your payment information, you authorize us to store it until you request deletion. If your payment fails, we suspect fraud, or Paid Services are otherwise not paid for or paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services), we may immediately cancel or revoke your access to Paid Services without notice to you. You authorize us to charge any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we cannot charge your primary payment method.
Automatic Renewal.
By enrolling in a subscription, you authorize us to automatically charge the then-applicable fees and Taxes for each subsequent subscription period until the subscription is canceled. If you received a discount, used a coupon code, or subscribed during a free trial or promotion, your subscription will automatically renew for the full price of the subscription at the end of the discount period. This means that unless you cancel a subscription, it will automatically renew and we will charge your payment method(s). You must cancel at least one month before the scheduled end date of any annual subscription and at least 24 hours before the end of any shorter subscription period. The date for the automatic renewal is based on the date of the original purchase and cannot be changed. If you have purchased access to multiple services, you may have multiple renewal dates. If we increase our fees, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
You can view your renewal date(s), cancel, or manage subscriptions in your settings or by contacting our support team.
Fees and Changes.
We may change our fees at any time in accordance with these Terms and requirements under applicable law. This means that we may change our fees going forward, start charging fees for Services that were previously free, or remove or update features or functionality that were previously included in the fees. If you do not agree with the changes, you must cancel your Paid Service.
Refunds.
Payments are non-refundable, unless required by law. These terms do not override any mandatory local laws regarding your cancellation rights.
We may have a "no-show policy" for some Paid Services that require your participation. This means that if you do not show up for, do not participate in, or are late for a scheduled session, you will still be charged for the Paid Service and will not be entitled to a refund.
European Users.
You have the right to withdraw from the transaction within fourteen (14) days from the date of purchase without giving any reason, as long as your purchase was not of downloadable content or of a customized nature, and (i) the service has not been fully performed, or (ii) subject to other limitations as permitted by law. For digital content, you agree that any purchase of digital content will be made available to you immediately, and as a result, you waive any right of withdrawal for such content.
If you cancel this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your cancellation. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; you will not be charged for this repayment. If we have already begun our services during the withdrawal period, you will pay us a prorated amount corresponding to the services already provided up to the time you notify us of the exercise of the withdrawal right, compared to the total scope of the services provided for in the contract. If you cancel your contract with us, you will refrain from using the digital content or digital services or making them available to third parties.
b. Fees Collected by Third-Party Websites or Website Owners
At this point, Learning Design Alliance does not facilitate or support users collecting fees for their services or using third-party websites to provide paid services. All payments and services are handled directly through our platform.
6. Feedback
We love hearing from you and are always looking to improve our Services. When you share comments, ideas, or feedback with us, you agree that we’re free to use them without any restriction or compensation to you. Your feedback helps us enhance and evolve our offerings, and by submitting any feedback, you are granting Learning Design Alliance a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free license to use and exploit such feedback in any way.
7. General Representation and Warranty
Our mission is to empower learning designers and educators to enhance learning experiences, and our Services are designed to support that mission by giving you powerful tools and resources. We encourage you to use these tools creatively, subject to a few requirements. In particular, you represent and warrant that your use of our Services:
8. Specific Service Terms
a. Learning Design Platform ("Lazuli")
Lazuli is a comprehensive platform that enables users to create, modify, and analyze learning content to better understand and improve educational outcomes. The platform provides a variety of tools for instructional design, content analysis, and resource generation. Users may upload content, such as learning materials, textbooks, and research documents, to gain insights, generate content, or assist with course design.
Your LDA Account: To use Lazuli, users must create an account with accurate and current information. Access to certain features may require a paid subscription.
License: By uploading or sharing content, users grant LDA a worldwide, royalty-free, non-exclusive, fully-paid license to use, reproduce, modify, sublicense and distribute the content solely to provide, maintain, and improve the platform’s functionality and features. This includes generating analyses, creating derivative works for educational use, or providing suggestions for improvement.
Content Ownership and Removal: Users retain ownership of their uploaded content. If content is deleted from Lazuli, we will make reasonable efforts to remove it from our servers. However, some cached or archived versions may persist temporarily.
Prohibited Uses: Users are prohibited from uploading content that infringes on the intellectual property rights of others, is intended to produce generated content that is substantially similar to a third party’s copyrighted work or is otherwise protected by third-party Intellectual Property Rights, unless users have sufficient rights in such work, contains personal information unless users comply with all data protection and privacy laws, contains harmful software (such as viruses or malware), or violates applicable laws and regulations. Violations may result in the suspension, throttling, limiting or termination of user accounts.
b. Resource Generation and Recommendations Service
The Resource Generation and Recommendations service enables users to upload learning materials and automatically generate supplementary educational content, such as assessments, lesson plans, images, video scripts, and more. This service provides both free and premium options.
License: Users retain ownership of the content they provide, and the content generated by the service as a result of the content uploaded by those user(s). User grants LDA a non-exclusive, worldwide, fully-paid, royalty free license to use, reproduce, distribute, modify, sublicense, create derivative works based on, publicly display, publicly perform the generated content for the term of this Agreement or for the duration that the generated content resides in LDA’s systems, whichever is later. The generated content may be used by LDA to enhance its tools, provide, maintain, develop, and improve LDA services, comply with applicable law, enforce our terms and policies, and keep our services safe but generated content will not be publicly shared without the user’s consent. Due to the nature of our Services and artificial intelligence generally, generated content may not be unique and other users may receive similar generated content from our Services. No ownership is implied and your ownership does not extend to other users’ generated content.
Accuracy of Generated Content: LDA uses AI to generate supplementary learning content. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in generated content that does not accurately reflect real people, places, or facts. Users should review and verify the generated content to ensure accuracy, appropriateness, and alignment with their educational needs. Users should not rely on generated content from our Services as a sole source of truth or factual information, or as a substitute for professional advice. Users must not use any generated content relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them. Services may provide incomplete, incorrect, or offensive generated content that does not represent LDA’s views. If generated content references any third party products or services, it doesn’t mean the third party endorses or is affiliated with LDA.
c. RAG Database Services
LDA offers a Retrieval-Augmented Generation (RAG) service that allows users to create personalized databases of educational content. This tool helps users gather relevant content for learning design projects, create knowledge graphs, and generate new insights.
Data Storage and Security: Users can upload various documents to be used in generating a RAG database. These documents, along with their processed versions, are stored securely. Users should ensure they have proper permissions for any third-party content uploaded for analysis or use within the RAG database.
Prohibited Uses: Users must comply with all relevant data protection regulations and should avoid uploading any sensitive or personal data without proper consent.
d. Personalized Learning Services
LDA offers services to generate personalized content tailored to individual learner personas or specific educational contexts. This includes generating learning materials, assessments, and resource recommendations specific to the needs of individual learners or classes.
Consent and Privacy: Users must ensure that any personal data shared or uploaded for generating personalized content is done in compliance with applicable data protection laws. LDA is not liable for unauthorized or improper use of personal data by users.
e. API Services
LDA offers API access to facilitate integration with third-party learning management systems (LMSs), content management systems (CMSs), content authoring tools, and other educational tools. Users may utilize API services to streamline their workflow and enhance the reach of LDA's tools.
Third-Party Integration: Users integrating LDA services with third-party platforms must comply with all applicable terms of use and data privacy standards. LDA is not liable for third-party data breaches or misuse of integrated services.
f. Collaboration and Team-Based Features
LDA's services include collaboration features that allow users to work together on projects, share insights, and contribute to collective educational efforts.
Shared Content: Users are responsible for ensuring that any content shared with others complies with copyright laws and does not contain harmful, offensive, or inappropriate material. Collaborators must agree to these terms before accessing shared content.
Information We Collect
g. Analytics and Insights Services
The analytics tools offered by LDA provide valuable insights into learning content, learner progress, and instructional efficacy. Users can generate reports and analysis that can be used to enhance learning experiences and support educational decision-making.
Usage Data: LDA may collect usage data to improve services and offer relevant insights to users. Any usage data collected will be anonymized and aggregated unless otherwise specified.
Some of LDA's services may be used to develop materials that comply with educational standards, such as curriculum guidelines, learning objectives, and competency frameworks.
Accuracy and Compliance: Users are responsible for ensuring that any generated materials meet applicable educational standards. LDA provides tools to assist with alignment but does not guarantee compliance with all educational requirements.
9. Copyright Policy
At Learning Design Alliance, we respect the intellectual property rights of others and expect our users to do the same. If you believe that any material available on our platform infringes on your copyright, you can notify us by submitting a copyright infringement notice. Upon receiving a valid and complete notice, we will investigate, remove the material if warranted, and make a good faith effort to contact the user who uploaded the content.
How to Submit a Copyright Infringement Notice
To submit a copyright infringement notice, please email us at copyright@learningdesignalliance.com with the following information:
Consider Fair Use
Our platform may host content that users upload for educational purposes, commentary, or other uses that may qualify as fair use under copyright law. Before submitting a notice, please consider whether the material you wish to report may be protected by fair use. Misrepresenting claims of copyright infringement can make you liable for damages, including costs and attorney fees.
Our Response to Copyright Notices
Once we receive a complete and valid copyright infringement notice, we will:
Counter-Notice
If you are a user whose content was removed due to a copyright infringement notice and you believe it was wrongly taken down, you may submit a counter-notice. Please include the following information in your counter-notice:
Repeat Infringer Policy
We have a policy to terminate users and/or accounts that we consider to be repeat infringers. Notices that are successfully countered, rejected on fair use grounds, or deemed to be fraudulent are not counted against a user or account. Abuse of the copyright takedown process, such as knowingly submitting false claims, may result in suspension or termination of your account and liability for damages.
10. Intellectual Property
The Agreement doesn’t transfer any Learning Design Alliance or third-party intellectual property to you, and all right, title, and interest in and to such property remains (as between Learning Design Alliance and you) solely with Learning Design Alliance. Learning Design Alliance, LDA, Lazuli, and all other trademarks, service marks, graphics, and logos used in connection with our websites or Services are trademarks or registered trademarks of Learning Design Alliance (or Learning Design Alliance’s licensors). Other trademarks, service marks, graphics, and logos used in connection with our Services may be the trademarks of other third parties. Using our Services doesn’t grant you any right or license to reproduce or otherwise use any Learning Design Alliance or third-party trademarks.
11. Third-Party Services
While using the Services, you may enable, use, or purchase services, products, software, embeds, or applications (such as plugins, learning materials, or software tools) provided or manufactured by a third party ("Third-Party Services"). Certain Third-Party Services will indicate that they are sold or licensed by Learning Design Alliance with support provided by Learning Design Alliance.
If you use any Third-Party Services, you understand and agree that:
12. Changes
We may modify the Terms from time to time, for example, to reflect changes to our Services (e.g., adding new features or benefits to our Services or retiring certain features of certain Services) or for legal, regulatory, or security reasons. If we do this, we’ll provide notice of the changes, such as by posting the amended Terms and updating the "Last Updated" date or, if the changes, in our sole discretion, are material, we may notify you through our Services or other communications. Any changes will apply on a going-forward basis, and, unless we say otherwise, the amended Terms will be effective immediately. By continuing to use our Services after we’ve notified you, you agree to be bound by the new Terms. You have the right to object to any changes at any time by ceasing your use of our Services and canceling any subscription you have.
13. Termination
We may terminate your access to all or any part of our Services at any time, with or without cause or notice, effective immediately, including if we believe, in our sole discretion, that you have violated this Agreement, any service guidelines, or other applicable terms. We have the right (though not the obligation) to (i) reclaim your username or platform's URL due to prolonged inactivity, (ii) refuse or remove any content that, in our reasonable opinion, violates any part of this Agreement or any Learning Design Alliance policy, or is in any way harmful or objectionable, (iii) ask you to make adjustments, restrict the resources your platform uses, or terminate your access to the Services if we believe your platform's usage burdens our systems, or (iv) terminate or deny access to and use of any of our Services to any individual or entity for any reason. We will have no obligation to provide a refund of any fees previously paid.
You can stop using our Services at any time, or, if you use a Paid Service, you can cancel at any time, subject to the Fees, Payment, and Renewal section of these Terms.
14. Disclaimers
Our Services are provided "as is." Learning Design Alliance and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, to the maximum extent allowed by applicable law, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Learning Design Alliance, nor its suppliers and licensors, makes any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk. You accept and agree that any use of generated content from our Services is at your sole risk and you will not rely on generated content as a sole source of truth or factual information, or as a substitute for professional advice.
15. Jurisdiction and Applicable Law
Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of the state of Colorado, U.S.A., excluding its conflict of law provisions. The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in Denver County, Colorado, U.S.A. Nothing in this Agreement affects your rights as a consumer to rely on mandatory provisions in your country of residence.
16. Limitation of Liability
In no event will Learning Design Alliance, or its suppliers, partners, or licensors, be liable with respect to any subject matter of the Agreement under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, indirect, incidental, or consequential damages including damages for loss of profits, goodwill, use, or other losses, even if we have been advised of the possibility of such damages; (ii) the cost of procurement for substitute products or services; (iii) interruption of use or loss or corruption of data even if we have been advised of the possibility of such damages; or (iv) any amounts that exceed $50 or the fees paid by you to Learning Design Alliance under the Agreement during the twelve (12) month period prior to the cause of action, whichever is greater. Learning Design Alliance shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
17. Indemnification
You agree to indemnify and hold harmless Learning Design Alliance, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees, arising out of or related to your use of our Services, including but not limited to your violation of the Agreement or any agreement with a provider of third-party services used in connection with the Services or applicable law, Content that you post, and any activities conducted through your or another user’s platform.
18. US Economic Sanctions
You agree that our ability to provide our Services to you is subject to compliance with US sanctions that restrict or prohibit who or from where our Services can be accessed. By using the Services, you represent and warrant that you (i) are not located or residing in any country or territory subject to comprehensive US sanctions (currently including Cuba, Crimea, Iran, North Korea, and Syria); (ii) are not listed on any United States list of prohibited or restricted parties, or otherwise subject to US sanctions that would prohibit your access to or use of our Services; and (iii) shall not use or allow access by any of your customers or potential customers to the Services in any manner that may cause Learning Design Alliance to violate US export controls and sanctions. We reserve the right to restrict or block your access to the Services and/or to terminate the Agreement at any time without notice if we determine, at our sole discretion, that such access may cause a violation or create unacceptable risk to us under export controls or sanctions.
19. Data Processing Agreement
At Learning Design Alliance, we are committed to supporting our users and organizational partners in complying with relevant data protection laws, including the GDPR. While we value privacy and data security for all our users, we understand that there are instances where a more formal agreement is required for data processing.
Instead of providing a default Data Processing Agreement (DPA) for all users, Learning Design Alliance offers the ability to generate a DPA on demand for any organization that requires it. This agreement is customized to fit the specific data protection needs of the requesting organization.
If your organization needs a DPA, please contact us at contact@learningdesignalliance.org to initiate the request. We will work with you to draft a DPA that meets the specific data processing requirements of your organization.
Most users, including individual educators or non-commercial users, typically do not require a DPA. However, organizations that use our Services to collect, process, or store data on individuals, such as learner information, may require a DPA to ensure compliance with applicable data protection regulations.
If you are unsure whether your organization needs a DPA, feel free to reach out to us, and we will help you assess your requirements.
The data you share with Learning Design Alliance about yourself is covered by our Privacy Policy, which outlines our commitments to handling your data securely and in compliance with applicable data protection laws. The DPA, when needed, provides additional contractual assurances beyond those found in our general Privacy Policy.
20. Translation
These Terms were originally written in English (US). We may translate these terms into other languages, and in the event of a conflict between a translated version of these Terms and the English version, the English version will control.
21. Miscellaneous
The Agreement (together with any other terms we provide that apply to any specific Service) constitutes the entire agreement between Learning Design Alliance and you concerning our Services. If any part of the Agreement is unlawful, void, or unenforceable, that part is severable from the Agreement, and does not affect the validity or enforceability of the rest of the Agreement. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
Learning Design Alliance may assign its rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.
Our failure to enforce a provision is not a waiver of our right to do so later. Except as provided in the dispute resolution section above, if any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.